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Activewear for Your Strongest Self
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Shipping policy

Shipping Policy for One Percent

At One Percent, we are committed to ensuring that your orders are delivered to you as quickly and efficiently as possible. Please review our shipping policy below for detailed information about our shipping process, times, and fees.

Processing Times

  • Order Processing: Orders are processed within 1–3 business days (Monday to Friday, excluding holidays).
  • Order Confirmation: Once your order is confirmed, you will receive a confirmation email with your order details.

Shipping Options and Delivery Times

We offer the following shipping options based on your location:

  1. Standard Shipping

    • Delivery Time: 5–10 business days.
    • Cost: Calculated at checkout.

  2. Express Shipping

    • Delivery Time: 2–5 business days.
    • Cost: Calculated at checkout.

  3. International Shipping (if applicable)

    • Delivery Time: 7–20 business days depending on the destination.
    • Cost: Calculated at checkout.
    • Note: Customs duties and taxes may apply, and customers are responsible for these fees.

Shipping Restrictions

  • We ship to most countries worldwide. However, certain regions may have restrictions or extended delivery times.
  • Orders cannot be delivered to P.O. boxes or APO/FPO addresses.

Shipping Costs

Shipping fees are calculated at checkout based on your location, order weight, and the selected shipping method. Occasionally, we may offer free shipping promotions—details will be announced on our website or via email.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • Use the provided tracking number to monitor your shipment’s progress.

Lost or Delayed Packages

  • Lost Packages: If your package is lost in transit, please contact us immediately at onev1fitness@gmail.com or +221 7772 84934. We will work with the carrier to resolve the issue.
  • Delays: We are not responsible for delays caused by courier services, customs, or natural events, but we will do our best to assist you in tracking your order.

Incorrect Shipping Information

  • Ensure that your shipping address is accurate at checkout.
  • If you realize an error after placing your order, contact us immediately. We cannot guarantee changes once the order is processed or shipped.

Customs and Duties (International Orders)

  • International shipments may be subject to customs fees, taxes, or import duties. These charges are the customer’s responsibility and are not included in the shipping cost.
  • Customs policies vary by country, so please check with your local customs office for more information.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us:

Thank you for shopping with One Percent. We appreciate your trust and are dedicated to delivering your activewear with care and reliability.